• Onsite visits, at least annually, to perform inspections of all hardware and components such as towers, antenna structures, radios, grounding and cabling systems.
• Minor repairs are included in any visit to include repaired weatherproofing, tightened hardware connections, and firmware / configuration upgrades
• 24/7/365 call center support
• 24/7/365 SNMP monitoring of key statistics such as TX / RX signal levels, utilization, and packet loss
• Onsite support to troubleshoot any issues found from proactive monitoring or catastrophic conditions